EV Charging Management Software
OpConnect’s cloud-based EV charging management software handles payment processing, scheduling, maintenance ticketing, and remote monitoring for your stations.
Once the EV chargers are in, the work changes. Drivers need to pay, vehicles need their turn, and someone needs to know the moment a station needs attention. Our cloud-based software platform is the day-to-day operations layer for fleets, properties, and businesses, bringing payment processing, scheduling, maintenance ticketing, and remote monitoring and management of your charging stations onto a single platform.
What Our EV Charging Management Software Handles After Install
Installation is a milestone, not the finish line. After your electric vehicle chargers go live, your team takes on the same daily charging operations that charge point operators and network operators manage. Our EV charging software keeps that work in one place, so it doesn’t get split across spreadsheets, inboxes, and site visits.
Payment Processing for Every Station
If EV drivers pay to charge at your stations, payment processing can’t be an afterthought. Our software platform provides convenient payment processing for both individuals and businesses, whether charging is part of your business model or an amenity for employees and residents.
For site hosts and property owners running stations at multifamily properties, that means residents get easy access to charging without staff handling payments by hand. A smooth payment step shapes the driver experience, and it’s a big part of the customer experience your site is judged on.
Scheduling for Fleet Operations
For fleet managers, the question after install isn’t whether there’s a charger. It’s which vehicle charges when. Scheduling lets fleet operators plan driver access to each station around the routes they already run, instead of leaving it to whoever pulls in first.
It’s the same thinking behind our EV fleet charging solutions: an EV fleet runs best when charging fits the operation. Good scheduling is how fleet charging becomes an efficient operation day after day.
Maintenance Ticketing and Remote Monitoring
Knowing every station is working is the job that never ends. Our station management software allows for remote monitoring and management of your charging stations, so station health and station performance aren’t something you check by driving site to site.
When something needs attention, maintenance ticketing keeps the issue on record, and our support services include a 24/7 customer service hotline and on-site maintenance and repair. It’s asset management for your chargers, handled by the team that supports them.
Why Organizations Choose Our Charging Station Management System
One Cloud-Based Platform for Every Site
Whether you run one location or many, our cloud-based platform keeps payments, schedules, and maintenance in one management platform.
Fleet, property, and facility managers work from the same system instead of juggling separate management systems for each site.
We serve customers in 34 states and 3 Canadian provinces across North America.
Uptime Behind the Software
Charging operations run in real time, around the clock.
Our software has 99.95% server uptime, our chargers have 98% hardware uptime, and 24/7 support and monitoring stands behind both.
Charger uptime is what your drivers notice first, and it’s what we build our operations around.
Software and Hardware From One Team
We’re not only a software provider. OpConnect is a software company that also designs, installs, supports, and maintains charging, with EV chargers built in Portland, Oregon.
When the back-end software and the hardware come from one team, there’s one number to call. When you compare service providers and solution providers, ask who supports the program after install. With us, it’s the same team that built it.
Software That Grows With Your Program
Most charging programs start smaller than they end up.
As you plan for future expansion, new stations join the same software solutions your team already uses, whether you’re adding an electric fleet, a new building, or commercial EV charging at another location.
Whatever your use case, the platform stays the same.
Your Path From Installation
to Daily Charging Operations
Plan How Your Program Will Run
Every charging program starts with how you’ll operate it. We look at who will use your stations, from fleet operations and employees to residents, how energy usage may change as the program grows, and whether any stations will work like public charging stations open to outside drivers. Deciding early how payment processing and scheduling should work for each group shapes the user experience from the first charge.
Bring Your Stations Onto the Platform
We design, install, support, and maintain your charging, and every station runs on our cloud-based software platform. The key features are the ones that matter on day one: payment processing, scheduling, maintenance ticketing, and remote monitoring and management. You don’t need advanced features to run a good program. You need the basics working every day.
Monitor and Manage Day to Day
With remote monitoring and management in place, your team can keep an eye on station health from anywhere, and maintenance ticketing keeps issues on record until they’re resolved. That’s where operational efficiency comes from: fewer surprises and complete visibility into how your stations and EV charging networks are performing.
Grow the Program With Confidence
Electric vehicles bring energy efficiency to an operation, and as your program grows, new questions follow about energy use, energy consumption, and where charging fits next. Following best practices and staying in close contact with our team is how organizations reach operational excellence and become industry leaders in their own electrification.
Ready to Simplify Charging Station Management?
The best EV charging programs run on software that keeps every station working without adding to your team’s workload, and the best platforms aren’t the ones with the longest feature list. Whether you’re building a charging business, running an EV fleet, or offering charging at your property, the right EV partner is the one still there after install. Talk to our team about a smart EV charging program and a comprehensive EV operations plan built on one cloud-based software platform.