Connect With Our Team
Our experts are ready to discuss your EV charging needs and develop a customized solution for your fleet, property, or workplace.
Whether you’re looking to electrify your fleet, add charging amenities to your property, or implement workplace charging, our team is here to help. Contact us today to start the conversation.
How Can We Help You?
Connect With Sales
Fleet Solutions
Multi-Family Solutions
Workplace Solutions
General Sales
Customer Support
Technical Support
Customer Service
- customerservice@opconnect-ev.com
- [specific number]
- Monday-Friday, 8am-6pm PT
Our Locations
Technical Support
- Portland, Oregon
- [specific number]
- [List of regional office locations with addresses]
International Inquiries
- international@opconnect-ev.com
- [specific number]
Customer Service
Our customer service team is available to assist with account management, billing inquiries, and general , questions about your OpConnect charging infrastructure.
Contact Information
- Industry-leading 98% uptime reliability
- Buy USA compliant, manufactured in Portland, Oregon
- 7.7kW output (32A @ 240V)
- OCPP compliant for interoperability
- Robust, weather-resistant design
Contact Information
- Industry-leading 98% uptime reliability
- Buy USA compliant, manufactured in Portland, Oregon
- 7.7kW output (32A @ 240V)
- OCPP compliant for interoperability
- Robust, weather-resistant design
- support@opconnect-ev.com
- [specific number]
- 24/7
Common Technical Support Topics
- Charger connectivity issues
- Error messages
- Software platform questions
- Hardware troubleshooting
- Maintenance requests
Technical Support
Our technical support team is available 24/7 to assist with technical issues, troubleshooting, and maintenance of your OpConnect charging infrastructure.
- support@opconnect-ev.com
- [specific number]
- 24/7
Common Technical Support Topics
- Charger connectivity issues
- Error messages
- Software platform questions
- Hardware troubleshooting
- Maintenance requests
Product Documentation
Access user manuals, installation guides, and technical specifications for OpConnect products and software.
Level 2 Chargers
- Mark IV User Manual
- Mark IV Installation Guide
- Mark IV Technical Specifications
- Mark IV Quick Start Guide
DC Fast Chargers
- DC Fast Charger User Manual
- DC Fast Charger Installation Guide
- DC Fast Charger Technical Specifications
- DC Fast Charger Quick Start Guide
Software Platform
- Administrator Guide
- User Guide
- API Documentation
- Reporting Guide
Warranty Information
Access user manuals, installation guides, and technical specifications for OpConnect products and software.
Training Resources
Customer Services
Our customer service team is available to assist with account management, billing inquiries, and general , questions about your OpConnect charging infrastructure.
Contact Information
- customerservice@opconnect-ev.com
- [specific number]
- Monday-Friday, 8am-6pm PT
Common Customer Service Topics :
- Account Management
- General Questions
- Billing inquires
- Service Request
- User access and permissions
Product Documentation
Access user manuals, installation guides, and technical specifications for OpConnect products and software.
Level 2 Chargers
- Mark IV User Manual
- Mark IV Installation Guide
- Mark IV Technical Specifications
- Mark IV Quick Start Guide
DC Fast Chargers
- DC Fast Charger User Manual
- DC Fast Charger Installation Guide
- DC Fast Charger Technical Specifications
- DC Fast Charger Quick Start Guide
Software Platform
- Administrator Guide
- User Guide
- API Documentation
- Reporting Guide
Technical Support
Our technical support team is available 24/7 to assist with technical issues , troubleshoting and maintenance of your OpConnect charging infrastructure.
Contact Information
- support@opconnect-ev.com
- [specific number]
- 24/7
Common Customer Service Topics :
- Charger connectivity issues
- Hardware troubleshooting
- Error Messages
- Maintenance requests
- Software platform questions
Training Resources
Access tarining videos , webinars , and documentation to help you get the most from your OpConnect charging infrastrcture.
Administrator Training
- System administration Basics
- User Management
- Reporting and Analytics
- Troubleshooting Common Issues
User Training
- Driver Onboarding
- Using OpConnect Chargers
- Mobile App Guide
- Account Management
Warranty Information
OpConnect stands behind our products with comprehensive warranty coverage and extanded services options.
Standard Warranty
- Level 2 Chargers: 3-year limited warranty
- DC fast chargers: 2-year limited warranty
- Parts and Labour included
Extended Warranty options
- Level 2 Chargers : Up to 5 years
- DC Fast Chargers : Up to 5 years
Warranty Claims Proccess
- Level 2 Chargers : Up to 5 years
- DC Fast Chargers : Up to 5 years